BuildNavoBuildNavo Terms of Use
Effective date: November 10, 2026
By creating an account or using BuildNavo, you agree to these Terms of Use. If you do not agree, do not use BuildNavo.
1. About these Terms
1.1 These Terms are a legal agreement between you and Structiva Inc., an Alberta, Canada company based in Chestermere, Alberta ("BuildNavo", "we", "us" or "our").
1.2 "Service" means the BuildNavo mobile apps, the website at app.buildnavo.com, and the features and support we provide through them.
1.3 If you use the Service for a business, you confirm that you may accept these Terms for it. In that case, "you" includes that business.
1.4 The main points. This summary is for convenience. The full Terms below control.
- BuildNavo gives estimates. You must check every measurement, quantity, price and tax amount before you rely on it.
- You own your business and client information, and you are responsible for it.
- Paid plans renew automatically until you cancel.
- Our liability is limited, as set out in section 13.
1.5 Our Privacy Policy, at https://buildnavo.com/privacy, explains how we handle personal information. It forms part of these Terms.
2. Who can use BuildNavo
2.1 You must be at least 18 years old and able to enter into a binding contract.
2.2 BuildNavo is made for contractors and other construction businesses. It is not intended for personal, family or household use.
2.3 BuildNavo is currently offered in Jamaica. We do not promise that it is suitable or available anywhere else.
3. Your account
3.1 You must give accurate information when you sign up and keep it up to date.
3.2 Keep your password private. You are responsible for what happens under your account unless the cause is our breach of these Terms.
3.3 Tell us promptly at buildnavo.privacy@gmail.com if you think someone else has used your account.
3.4 Each account is for one business. Do not share, sell or transfer it without our written permission.
4. The Service
4.1 BuildNavo helps you measure and price jobs, prepare quotes and invoices, record payments and expenses, keep client records, and find and contact hardware stores.
4.2 Work is saved on your device and sent to your account when you have a connection. Changes that have not reached your account can be lost if you log out, reset or lose your device.
4.3 We work to keep the Service available and your information safe, but we do not promise that it will always be uninterrupted or error-free. Keep your own copies of important records. BuildNavo lets you save a backup file for this purpose.
4.4 We may add, change or remove features. If a change materially reduces a paid plan, we will tell you in advance where we reasonably can.
4.5 Some features may be labelled as coming soon, or offered as an early version. Those features may change, and we do not promise when they will be available.
5. Plans, free trial and billing
5.1 Plans. BuildNavo offers Regular and Pro plans, billed monthly or yearly. The current price, currency and features of each plan are shown before you buy. Some features are available only on Pro.
5.2 Free trial. A new account gets one free trial of 3 days, starting when the account is created. The trial belongs to the account. Reinstalling the app, or using another device, does not start a new one. Creating extra accounts to get more trial time is not allowed.
5.3 After the trial. You need a paid plan to keep using the Service. Without one, you may lose access to your account's features until you subscribe. Your information is not deleted just because a trial ends, but section 15 still applies.
5.4 Free periods. We may offer the Service free for a limited time, for example during testing. We may end a free period and start requiring a paid plan. We will tell you first.
5.5 Automatic renewal. A paid plan renews automatically at the end of each month or year, and the payment method on file is charged, until you cancel. You authorize these charges.
5.6 Where you pay. Who charges you depends on where you subscribe:
| Where you subscribe | Who handles payment | Where you manage or cancel |
|---|---|---|
| Apple App Store | Apple | Your Apple account subscription settings |
| Google Play | Your Google Play subscription settings | |
| Our website | Our payment processor | Manage subscription, in your account on the website |
5.7 Purchases through Apple or Google are also subject to their terms. We do not receive your full card number.
5.8 Price changes. We may change prices for future billing periods. We will give you notice before a new price applies, as the law or the app store requires. If you do not accept a new price, cancel before it takes effect.
5.9 Taxes. Prices may not include taxes. You are responsible for any taxes that apply to your purchase, other than taxes on our income.
5.10 Failed payments. If a payment fails, we or the app store may try again. We may limit or suspend paid features until payment succeeds.
6. Cancelling and refunds
6.1 You can cancel at any time, using the method in section 5.6. Your plan stays active until the end of the period you have paid for, and does not renew after that.
6.2 Deleting your account automatically cancels a subscription bought on our website. It does not cancel an Apple App Store or Google Play subscription. You must cancel those in your Apple or Google subscription settings, because we can't cancel them for you. Deleting the app does not cancel any subscription.
6.3 Except where the law requires otherwise, payments are non-refundable and we do not refund partly used periods.
6.4 Refunds for Apple or Google purchases are handled by Apple or Google under their own policies. We cannot issue them.
6.5 Nothing in this section limits a refund right that you have by law.
7. Your content
7.1 "Your Content" means what you put into the Service, including business details, logos, prices, quotes, invoices, client records, photos, receipts and signatures.
7.2 You keep ownership of Your Content. You give us a non-exclusive, worldwide, royalty-free licence to host, copy, process and display it only as needed to run, secure and support the Service, and to do what you ask, such as making a PDF.
7.3 This licence lets us use service providers, such as hosting companies, which may store information outside Jamaica and Canada. It ends when Your Content is deleted from our systems, subject to section 15.5.
7.4 You confirm that you have the right to use Your Content, and that it does not break any law or anyone else's rights.
8. Client information and your documents
8.1 You decide what information about your clients goes into BuildNavo. For that information, you are responsible for following the privacy and data protection laws that apply to you, including Jamaica's Data Protection Act, 2020 where it applies.
8.2 Collect only the client details you need, have a lawful reason to hold them, and delete them when you no longer need them.
8.3 You are responsible for every quote, invoice, contract and message you create or send, including its accuracy, terms and tax treatment.
8.4 We do not guarantee that a document, signature or approval made with BuildNavo is legally valid or enforceable for your situation. Get legal advice if you need certainty.
8.5 BuildNavo is not a party to any contract between you and your clients, suppliers or workers. Any dispute with them is yours to resolve.
9. Acceptable use
You must not:
- use the Service to break the law, or to mislead or defraud anyone;
- upload anything harmful, or any content you have no right to use;
- access another person's account or data, or try to get around our security or plan limits;
- copy, reverse engineer or resell the Service, except where the law allows this despite these Terms;
- overload or disrupt the Service, or use automated tools to extract data from it;
- use the Service to build a competing product.
10. Estimates only, not professional advice
10.1 BuildNavo's figures are estimates. Calculators, material quantities, labour rates, prices, tax amounts and suggested wording are starting points to help you price work faster.
10.2 You must check every measurement, quantity, price and tax amount before you send a quote or buy materials. Actual site conditions, wastage and prices can differ.
10.3 Structural work. Slabs, beams, columns, reinforcing steel and other structural work must be designed or approved by a qualified engineer. Figures for steel and concrete are for pricing only, and must never be used as a design.
10.4 BuildNavo does not give engineering, architectural, legal, tax or accounting advice. You are responsible for permits, building codes, safety and the quality of your work.
10.5 If a tool in the Service uses automated or AI analysis, for example to read a plan or photo, its results can be wrong. Check them as you would any other estimate.
11. Hardware stores and other third parties
11.1 Store names, contact details and prices come from public listings and other sources. They can be out of date. Confirm stock and prices with the store before you rely on them.
11.2 Listing a store does not mean that we endorse it or work with it. Stores are independent of us, and BuildNavo is not the seller of anything you buy from them. Your purchase is between you and the store.
11.3 Commission. When you send an order to a store with a BuildNavo order code, we record the order so that it can be tracked. We may earn a commission from partner stores on orders you confirm as bought. This commission is paid by the store, not by you.
11.4 Government tender information, where offered, comes from public or third-party sources and may be incomplete or late. BuildNavo is not affiliated with any government body unless we say so. Always confirm details and closing dates with the source.
11.5 The Service works with other services, such as WhatsApp, email and payment links you add. Their own terms apply, and we are not responsible for them. Any payment your client makes through your own payment link is between you, your client and that provider.
12. Our ownership
12.1 We and our licensors own the Service, including its software, design, price lists, calculators, text and the BuildNavo name and logo. Your Content is not included.
12.2 We give you a limited, personal, non-exclusive, non-transferable and revocable licence to use the Service for your business while you follow these Terms.
12.3 If you send us ideas or feedback, we may use them without paying you or owing you anything.
13. Disclaimers and limits on liability
13.1 To the fullest extent the law allows, the Service is provided "as is" and "as available". We disclaim all other warranties and conditions, including those of merchantability, fitness for a particular purpose, accuracy and non-infringement.
13.2 To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive loss. This includes lost profits, lost jobs, lost data, business interruption, underpriced or overpriced quotes, and the cost of materials or rework.
13.3 To the fullest extent the law allows, our total liability for all claims relating to the Service is limited to the greater of (a) the amount you paid us for the Service in the 12 months before the event that caused the claim, and (b) CAD $100.
13.4 These limits apply whatever the legal theory of the claim, and even if we knew the loss was possible.
13.5 Nothing in these Terms excludes or limits a liability or right that the applicable law says cannot be excluded or limited. This includes liability for fraud, and any non-waivable consumer rights you may have. If such a law applies, our liability is limited only as far as that law allows.
13.6 We are not responsible for delays or failures caused by events beyond our reasonable control. Examples include hurricanes and other natural disasters, power or internet outages, and failures of third-party services.
14. Your responsibility for claims
To the extent the law allows, you agree to cover our reasonable losses and costs, including reasonable legal fees, from any third-party claim arising from:
- Your Content, including your handling of client information;
- your quotes, contracts, work, materials or dealings with clients, suppliers or workers; or
- your breach of these Terms or of the law.
This section does not apply to the extent that a claim was caused by our own breach or negligence.
15. Ending your use of BuildNavo
15.1 You can stop using the Service at any time. To delete your account in the app, go to Account > Delete account. Save a backup first, because deletion cannot be undone.
15.2 Deleting your account removes your jobs, quotes, invoices, clients and settings from the Service. See section 6.2 for what happens to your subscription.
15.3 We may suspend or end your access if you seriously or repeatedly break these Terms, do not pay, create a risk to the Service or other people, or if the law requires it. Where it is reasonable, we will give you notice and a chance to fix the problem or save your information.
15.4 We may stop offering the Service. If we do, we will give at least 30 days' notice where we reasonably can, and refund any prepaid amount we charged directly for time after the Service ends.
15.5 Some information may stay in our backups for a limited time, or be kept where the law requires it or for security or fraud prevention. Our Privacy Policy gives the details.
15.6 Sections that by their nature should continue will do so after these Terms end. These include sections 6, 7.4, 8, 10, 12, 13, 14, 17 and 18.
16. Changes to these Terms
16.1 We may update these Terms. If a change is material, we will give at least 30 days' notice in the Service or by email, unless a shorter time is needed for legal or security reasons.
16.2 If you keep using the Service after a change takes effect, you accept it. If you do not agree, stop using the Service and cancel your subscription before that date.
17. Governing law and disputes
17.1 These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
17.2 Please contact us first so that we can try to resolve any problem informally.
17.3 Subject to section 17.4, the courts of Alberta have exclusive jurisdiction over any dispute relating to these Terms or the Service, and you and we accept that jurisdiction.
17.4 If you have rights under the mandatory laws of the place where you live or do business, these Terms do not take those rights away. This includes any right to bring a claim in the courts there.
18. General
18.1 These Terms, with the Privacy Policy, are the whole agreement between you and us about the Service.
18.2 If part of these Terms cannot be enforced, the rest stays in effect.
18.3 If we do not enforce a right, we have not given it up.
18.4 You may not transfer these Terms without our written consent. We may transfer them as part of a merger, sale or reorganization of our business, including to a successor company.
18.5 We may send you notices in the Service or by email to the address on your account.
19. Additional terms for the Apple App Store and Google Play
19.1 If you got the app from the Apple App Store:
- These Terms are between you and us only, not Apple. We, not Apple, are responsible for the app and its content.
- Your licence to use the app is limited to Apple-branded devices that you own or control, as allowed by the Usage Rules in Apple's Media Services Terms and Conditions.
- Apple has no obligation to provide maintenance or support for the app.
- If the app fails to meet an applicable warranty, you may notify Apple, and Apple may refund the app's purchase price, if any. To the extent the law allows, Apple has no other warranty obligation for the app.
- We, not Apple, are responsible for handling claims about the app, including product liability claims, claims that it fails to meet legal requirements, and consumer protection or privacy claims.
- If someone claims that the app or your use of it infringes their intellectual property rights, we, not Apple, are responsible for handling that claim.
- You confirm that you are not located in a country subject to a U.S. government embargo, and that you are not on any U.S. government list of prohibited or restricted parties.
- You must follow any third-party terms that apply when you use the app, such as your wireless data agreement.
- Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept them, Apple may enforce them against you.
19.2 If you got the app from Google Play, Google's terms of service for Google Play also apply to your use of Google Play. Google is not a party to these Terms.
20. Contact us
Structiva Inc.
Chestermere, Alberta, Canada
Email: buildnavo.privacy@gmail.com
Send questions, complaints and claims about the app to this address.